Privacy Policy

Last Updated: December 1, 2025

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in The Coolest Journey programs, interact with our services, or access any related content, including educational materials, books, and digital resources created by Hélène Caron (“The Cool AF Vegan”).

By engaging with our programs, websites, or related services, you consent to the practices outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

1.1 Personal Information

Name

Email address

Contact details

Payment or billing information (processed securely by third-party payment providers)

1.2 Health-Related Information (Optional & User-Provided)

Participants may voluntarily share:

Wellness goals

General health concerns

Experiences with migraines, chronic pain, mental health, or inflammation

Progress updates related to cold exposure practice or dietary changes

Important:
We do not request medical records. All health-related information is optional and used solely for support and program guidance.

1.3 Automatically Collected Information

When you visit our website or digital platforms, we may collect:

Browser type

Device information

IP address

Usage data (pages visited, time spent, clicks)

This helps us improve website functionality and user experience.

How We Use Your Information

We use collected data to:

Provide access to The Coolest Journey programs

Customize your wellness guidance and user experience

Communicate important updates, reminders, or support messages

Process course or product purchases (ex. Winter Swimming 101 course)

Improve our services, curriculum, and digital platforms

Maintain safety, compliance, and program integrity

We never use your health information to make medical diagnoses or treatment decisions.

Medical Disclaimer

The Coolest Journey programs—centered around a daily cold exposure practice and a top 10 allergen-free whole-foods plant-based diet—are intended to complement your existing medical plan.

They are NOT a replacement for medical advice, diagnosis, or treatment.

Always consult your licensed medical provider before starting any wellness program, especially if you have existing medical conditions.

How We Share Your Information

We do not sell or rent your information.

We may share data only with:

Service providers (payment processors, email platforms, website hosts)

Legal authorities if required by law

Program coaches or team members solely for providing your requested support

All third-party partners follow strict privacy and security standards.

Data Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.

However, no online system is 100% secure, and we encourage users to practice safe internet behaviors.

Your Rights

Depending on your region, you may have rights such as:

Accessing your personal data

Requesting corrections

Requesting deletion

Withdrawing consent

Opting out of promotional communications

You can request these by contacting us at [email protected]

Data Retention

We retain your personal information only for as long as necessary to:

Provide our services

Meet legal obligations

Resolve disputes

Maintain program records

You may request deletion at any time.

Children's Privacy

Our programs are not intended for individuals under 18.
We do not knowingly collect personal information from children.

Third-Party Links

Our website and materials may include links to third-party products such as:

Carvillo Kitchen books on Amazon

Upcoming publications or external resources

These third-party sites have their own privacy policies, and we are not responsible for their practices.

Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted with an updated “Last Updated” date.

Contact Us

If you have any questions about these Terms, please contact us at:

The Cool AF Vegan / The Coolest Journey

[email protected]